Friendly Katy, TX Heating and A/C Repair Service Company

Polar Express A/C & Heating of Katy TX recognizes the dynamics involved with commercial and residential air conditioner installation and heating repair services. That's why we are committed to providing excellent customer service paired with quality components for all of your heating and air conditioning repair services. In fact, if you are thinking of getting a new air conditioner installed because you don't feel like your current unit is performing as it should, you should call us first! We always try to start the process with repairs as the first option, keeping you and your financial outlook in mind. If you truly need a new air conditioner, then we can handle that as well.

• No Air Flow – If your A/C unit is running and you can’t feel any air coming out of the vents, this could be a failed system in a few different ways. Typically this is either a blower issue, a thermostat, or it’s finally had enough and threw in the towel. Rest assured we’ll do all we can to bring it back to life. If it’s still blowing cool just not as cool as you’d like it, that wouldn’t be an emergency unless we are in a period of extreme weather. However, if the A/C isn’t producing any airflow, or the air coming out of your vents is hot, go ahead and give us a call after hours so we can make sure your family is comfortable and safe.
• Strange Sounds – Your AC system might make strange noises for a few different reasons but here are two that you should call us after hours. Sometimes a compressor runs at a very high pressure causing a shrieking noise that can make the unit unsafe. A more common cause would be because the fan belt is loose. If your system is making a noise that seems excessive, the safest thing to do is shut off your system and give us a call.
• Strange Smells – If you experience a burning odor coming out of your air conditioner or a/c vents, this is typically a situation where there is an electrical problem or an overheated part that may be burning. If your A/C smells like it’s burning, you should call one of our experts for emergency service.

What Happens When You Call Us?

First, you won't get sent to some answering service to be put in a line and then take a number only to be passed to us later on in the day. You will get us directly.

During peak season, please realize that we take a lot of calls. It's not uncommon for me to receive upwards to 150 calls a day. For the fastest response time, Please text us with your name, address, issue you are having and we will respond as soon as possible.

There may be times that I'm unable to answer immediately as I might be in the middle of a service call. If you get our voicemail, please leave a message or text.

What You Get With Polar Express

VOTED BEST A/C REPAIR AND SERVICE IN KATY YEARS RUNNING 10 years straight!

We are reminded daily with words from both customers and friends of the simple power of saying thank you! Whether it's for a job well done or simply honest answers in trying times, those two words are powerful. We just want to take a moment to reflect on the many things we’re grateful for here at Polar Express. Perhaps we should begin by being thankful simply for the volume of business that comes calling daily from our incredible, gracious customers and our ability to continue to serve this community to the best of our abilities. We “Love What We Do” and plan to keep servicing our customers right well into the future.

Air Conditioning Repair & Installation Services

Polar Express technicians are factory trained and highly skilled at finding the problems and servicing all types of air conditioning systems. Not only can we meet all your air conditioning repair service needs, but we also offer air conditioning installation services in Katy, TX, Brookshire, Cypress, Cinco Ranch and the greater West Houston area.

If you are not sure whether you need a replacement air conditioner or a simple repair to get the unit running properly again, call one of our professionals at Polar Express in Katy, TX. We'll quickly diagnose your AC system issues and have you feeling cool again. We can repair all major air conditioning system brands with quality replacement parts; and if you do end up needing a new unit, we install the best air conditioning systems available.

Heating Repair & Installation Services

A quick but thorough evaluation by one of our trained heating system specialists can help save you some serious money in determining whether you need a replacement heating system or a simple repair. Our certified service technicians can completely diagnose your heating system issues and provide you with a professional recommendation

for either a new installation or a heating repair. Remember, we work by our motto where repair is always the first option. One of our licensed and factory trained heating and air conditioning professionals can get your home comfortable and warm again during those cold winter months. We can repair all major heating system brands and if a new system is needed, we'll only install top-quality heating systems.

About Our Company

Our company is family-owned-and-operated by Ben Vollmar, a technician with more than a decade of experience. He started this business to provide honest service in today's world that offers reasonable prices for personalized work.

Located In Katy

Polar Express A/C & Heating
25122 Lakeview Rd
Katy, TX 77494

Phone: (281) 794-4434
Call or text